In Case You Didn't

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Team Announcement – Please Read Carefully:

We hope you're all having a great week! We want to share a few important reminders to help ensure smooth operations and deliver the highest level of service to our clients.

1. Emails from Plannernet

If you receive an email from our partner, Plannernet, do not respond directly.
Instead, contact GIFF immediately @ 908-444-5098 with the email details and wait for further instructions.

2. Daily Job Confirmations

You’ll receive a daily confirmation text each morning from an AVP admin with your assignment details.

  • You must confirm your job by 12PM EST. If you are located in the PDT, you must confirm your job by 11AM PDT.

  • If you're scheduled for an early morning job (before 12 PM), you may receive your confirmation text the evening before.
    Please confirm as soon as possible.

It's crucial to confirm morning jobs the evening before, as securing last-minute coverage the same morning is extremely challenging.

  • Be sure to read your confirmation text thoroughly, as it contains important details about your assignment—including the time, location, and any required equipment.

    Please note that changes can occur, and your confirmation text will typically reflect the most up-to-date information.

3. Report Unexpected Job Site Issues Immediately

If you encounter any unexpected issues while on site, notify an AVP administrator right away.
Examples include:

  • Unhappy clients

  • Damaged or malfunctioning equipment

  • Last-minute cancellations upon arrival

  • Any situation that may impact job completion

Prompt communication is essential. The sooner we’re informed, the sooner we can assist or resolve the situation.

4.. Cancellations Require 24–48 Hours’ Notice

If you need to cancel an assignment, please provide at least 24 to 48 hours' notice.

If you see a job on your schedule that you absolutely cannot complete, respond immediately by hitting "Reply All" to the scheduling email. This ensures ALL admins are notified at the same time.

Please note: Frequent last-minute cancellations may result in penalties or possible termination.
We understand emergencies happen — clear and timely communication makes all the difference.

Thank you for your continued professionalism, communication, and dedication. We truly appreciate everything you do to represent AVP in the field.

Let’s keep up the great work!


AV Prenerus Admins